How do I redeem my Season Open Passes?
You can redeem your Season Open Pass either through our website or through the Box Office. Prior to each show the Box Office will send out a reservation form through email or the postal service.
Click Here For Tickets
When do tickets become available?
Tickets become available 4 weeks before the show opens for Season Pass holders and 3 weeks before the show opens for the General Public.
What are your ticket prices?
Ticket prices are:
Senior (60+): $15
Student (with ID): $15
Thrifty Thursday: $15
Musical ticket prices:
Senior (60+): $19
Student (with ID): $19
Thrifty Thursday: $19
Stage Left ticket price:
General Admission: $12
Can I put tickets on hold and pay later?
Yes, you can with some restrictions. This needs to be done either over the phone or in person at the box office. Also, you must pay for your tickets by 6 pm end of box office day one week prior to the performance you would like to attend.
Can I return my tickets?
Season pass holders may return a ticket purchased using their Season Pass. Otherwise, all ticket sales are final and no refunds are given.
What happens if I am late to a show?
Ticketed patrons arriving late will be seated at intermission or a suitable break in the show, subject to seat availability. Please note latecomers could be seated in a location other than the one ticketed.
Do you have an inclement weather policy?
Yes, in the event of inclement weather the theater will contact you by phone or email to let you know the show has been canceled. We will also post cancellation notices on the homepage of the website as well as on Facebook. If you are unable to make a performance due to inclement weather (and the show was not canceled), please contact the box office and we will do our best to accommodate you.
Can I give a season pass as a gift? If so, how?
Yes, you can! The easiest way to do this is to purchase a gift certificate for the amount of the season pass. This allows the gift holder the opportunity to purchase the pass for themselves in their own name. This also allows the box office to have the correct pass holder information.
Is my passcode the same as a password?
No. Your passcode is provided to you when you purchase a Season Pass. It is used to redeem tickets for each show. Your password is created by you (the box office and Arts People do not know it). It is used to log in when purchasing tickets online.
General Theater Questions
What is your parking like?
The VLT has dedicated parking on the North and South sides of the building. Parking spaces along the apartment complex are not available to us; if VLT spaces are full please check for public parking in adjacent blocks.
Do you allow outside food or drink?
We allow closed containers such as water bottles.
Do you accept donation requests?
Yes, please send all donation requests to the box office either through email or by postal service.
Click Here To Contact The Box Office
How can I volunteer?
Are seats reserved for your performances?
Our Main Stage shows are reserved seating. Our Stage Left shows are general admission, so first come first serve.
Do you rent your space out?
I have a question/comment/concern,
who do I contact?
Please go to our Contact us page and select the appropriate department.
Click Here To Contact Us
Do you offer listening devices?
Yes we do. The theater has 20 listing devices. We suggest contacting the box office prior to the performance you are attending to reserve a listening device.
How can I find out about age appropriate content for your plays?
On each show page will be notices or content warnings. For further questions please contact the Box Office.
Click Here To Go To Current Season
Do you offer refreshments?
Snacks may be purchased at the refreshment counter, in the lobby, before the show or at intermission. Decaf coffee and water are available in Stage Left during intermission for Main Stage shows only.
Do you sell alcohol?
At the moment we do not sell alcohol but it is something the Theatre is looking into.
How can I donate an item?
We thank you in advance for your donation. Please visit our donate page to contact the appropriate department regarding your donation
Click Here To Go To The Donations Page
How can I become a member?
To gain membership, volunteers must participate in the running of two shows in two different capacities, attend two membership meetings, and submit a letter to the membership requesting to join. Members are expected to continue to volunteer to the best of their ability and personal fulfillment.
Click Here For Our Membership Information
Where are you located?
Our theater is located at 2350 Hilyard St. We are on the corner where Patterson turns into Hilyard, diagonally from Sundance Market.
I have a suggestion for a play, what do I do?
Ideas for plays can be sent to [email protected], or submitted on comment cards inside the front doors at the theater.
Is your theater wheelchair accessible?
Yes it is. We currently have 1 designated wheelchair seat with 3 companion seats next to it.
Is the theater air conditioned?
Yes it is!
Do you have any age restrictions?
We do not allow children under 6 unless the show otherwise specifies.